For companies wishing to keep their
customers for life
Successful companies understand that looking after their existing
customers must be their No. 1 priority. This means delivering
a great experience every time their customers do business
with them. The three part Customer 1st™ programme helps
them do this.
CustomerReview™
measures how well businesses do at delivering great customer
experiences, CustomerVoice™
offers straighforward, inexpensive customer research products
and CustomerSolutions™
offers the expertise to help implement the changes required
to become a customer driven organisation.
Top Shop Awards We would like to congratulate the winners of the
'Recreation & Lifestyle' category (sponsored by Customer
1st™) at the Top
Shop Awards 2005.
Waikato:
Bivouac Outdoor
Wellington:
Bodyshop
Christchurch:
Exit Surf Shop
Also,
well done to the 'Outstanding Customer Service' category winners.
Customer
1st™ are proud to have been involved in the judging process
of the Wellington, Waikato and Christchurch finalists.
Entrants in this category underwent a CustomerVoice™
survey where a sample of the store’s customers were asked
about their experiences. On behalf of
the community, we’d like to thank the winners (Waikato:
Laroma Expresso, Wellington:
Beach Comber Salon, Christchurch:
Bakers Delight) for outstanding dedication to their customers.
